July 9, 2019

Commercial Customers Need Protection Too

  The competitive electricity supply market is tightening. Margins are thinning and suppliers are working harder to maintain their business. Most suppliers have responded to this tightening by becoming more responsive to customer desires, offering new products and services to deepen customer relationships. Other suppliers have become increasingly reliant on brokers, through channel relationships, to broaden their marketing footprint. These relationships are ripe for abuse as the broker is given significant marketing leeway, and a visibl more